By 2018, companies that excel at personalization will outsell the ones that don’t by 20% according to research from Gartner. Furthermore, Forrester predicts that by 2020, customer experience will be more important than price when it comes to purchasing and retention habits.
As marketers, it will be critical to create compelling and authentically personal experiences in order to attract and retain customers. In order to accomplish that, brands will have to go far beyond the metrics measured today. Key insights and an understanding of each customer’s specific desires, behaviors and motivations will be essential if companies are going to survive and thrive in this new world of expected relevancy.
Join us on Thursday, June 15 from 6:00 – 8:00 pm as Roger Hurni of LighthousePE uncovers the proximity marketing opportunities that are ripe for the taking.
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If you experience any problems or issues in the registration process, please contact richard@backseatmktg.com. Thank you.
Please try to register by noon on the day of the event to ensure a name badge will be available upon your arrival.